Anyone that is under the age of 13-year old or states that they are under 13-years old will have their account banned without a warning. If you are under 13-years old and created an account and checked the box saying you are over 13-years old, that is illegal.
This is something that you should understand in regards to why we have a zero tolerance enforcement view for account bans for anyone that is under 13-years old, joking or not.
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Why are we so strict?
We are committed to protecting your privacy online. To further this commitment, we have adopted an Online Privacy Policy that guides how we collect, store and use the information collected about you online.
The United States has a federal law that we must follow as an Internet business, that states we are not allowed to store any information about users under the age of 13 without parental consent. Due to the sheer number of users, we have on the site, trying to get parental consent from so many users would be an overwhelming task, so we opted for the easier route of saying that users under the age of 13 are not permitted to register an account on the site.
And because we don't want to dabble in international law either, we apply this rule to users from ALL countries, not just the United States.
What will happen to my account?
If we find that you are underage, we are FORCED, by law, to disable your account right away.
Please note that as the account was created without being legally eligible to agree to the Terms and Conditions, the account will remain permanently banned.
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How do I get my account back if I misrepresented my age?
I was joking and didn't think I would get banned. I'm really sorry!
Please be aware that we take any reports of being underage seriously and our policy is to ban accounts and keep them banned. This is one of the restrictions we do not offer leniency on when we review account dispute contacts.
If you would like to have the account ban reviewed, the first step is to contact our Community team about the account ban using the Ban Contesting option in the drop down. Your dispute will be reviewed and checked against our policy to see if the account may be eligible for an exception.
Please note that no two accounts are the same, nor is the behavior of the players so each dispute will be reviewed on a case-by-case basis. There is no guarantee that any account banned for age restriction will be eligible for an exception as these are rarely offered.
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Could I get in trouble for bypassing the restriction?
Yes. If we disable your account for an age restriction, and you create an additional account to circumvent the ban, your second account is also likely to be restricted as well if you are still underage.
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