The support team works the following hours.
|Hours:||8 AM - 5 PM Pacific Timezone|
|Days:||Monday - Friday|
Holiday and Modified Hours (2017)
The support team will be out of the office on these days or working modified hours.
|JAN 2||New years day observed|
|MAY 2||Memorial Day|
|JUL 04||Independence Day|
|SEP 04||Labor Day|
|NOV 23 & 24||Thanksgiving|
|DEC 22||Company Holiday|
|DEC 25 & 26||Christmas|
|DEC 29||New Years Eve|
I need Help!
If you have contacted us over the weekend our outside our office hours, please hang tight. We'll be back in the office as soon as we can!
If you contacted us during our office hours, we will respond to you as soon as we can. We'll need to respond to the folks that have also contacted before as well. So please make sure you are contacting the right folks and with an overview of the situation. That way we don't have to contact you to ask for more information, and you can avoid a delay.
Do you have a phone number I can call?
Unfortunately, the support team does not have a phone number that we use to offer phone support.